Privacy Policy

Effective Date: July 3, 2025
This Privacy Policy (“Policy”) governs how Lawpatra Private Ltd (“Lawpatra”, “we”, “us”) collects, uses, discloses, protects, and retains your information when you use our website lawpatra.in or mobile app.

1. Information We Collect

We collect various types of information to enable smooth service delivery and improve your learning experience:

  • Identity & Contact: Email and mobile via OTP login.
  • Device & Usage: Device model, OS, browser, IP address, time stamps, usage patterns (tests taken, scores).
  • AI & Analytics: Anonymous question content sent to third-party AI tools (no personal info included).
  • Payment Info: Email, mobile, transaction details via Razorpay (no card data is stored by us).
  • Third-party Analytics: Google Analytics (web), Firebase (mobile) information.
  • Cookies & Similar: Tracking technologies like cookies, localStorage, web beacons to remember settings and analyze behavior.

2. How We Use Your Information

  • Secure authentication using OTP.
  • Provide course content, personalized practice, and AI-powered insights.
  • Send anonymized question data to AI tools to generate reports and fix question logic.
  • Monitor and improve performance via crash logs and analytics.
  • Process payments and send confirmations via Razorpay.
  • Maintain sessions, preferences, and personalized interface.
  • Analyse patterns to refine content and UX, or troubleshoot bugs.

3. Legal Basis & Consent

By using Lawpatra, you consent to processing your personal data as per this Policy. We rely on your consent (account signup), performance of contract (service delivery), and legitimate interests (personalization, analytics, fraud prevention).

4. Cookies & Similar Tracking

We and our partners use:

  • Session Cookies: Temporary data to manage login/workflow.
  • Preference Cookies: Store language, theme, UI preferences.
  • Analytics Cookies: Track usage patterns and user behavior for improving functionality.

You may disable cookies via browser settings, but some features like login or test-taking won’t work correctly.

5. Third-Party Service Providers

We share minimal user data with trusted partners:

  • Google Analytics: For anonymized insights on web usage.
  • Firebase: For crash reports and analytics in mobile apps.
  • AI Service Providers: Only question content (no identity or metadata).
  • Razorpay: Payment processor; handles payments securely with PCI‑DSS compliance.

All vendors comply with strict contractual privacy standards. We do not sell or rent your data for marketing.

6. Data Security & Hosting

Your data is securely hosted on AWS servers located in India. We use encryption in transit (HTTPS/TLS) and rest. Data access is limited via role-based permissions, internal audits, and frequent security testing. However, no system is 100% secure — please contact us for any concerns.

7. Data Retention

We retain personal and usage data as long as needed to provide services, comply with legal obligations, or resolve disputes. Anonymized data may be stored indefinitely to improve the platform. You can request deletion or closure of your account — we will honor unless legal retention is required.

8. Children’s Privacy

Lawpatra is intended for users 18 and above. We do not knowingly collect or allow minors to register. If a parent discovers their child has provided information, they can request deletion via legal@lawpatra.in.

9. International Transfers

We store and process your data in India. If data is transferred abroad (e.g., AI logs on foreign servers), we rely on suitable safeguards and standard contractual clauses to ensure compliance.

10. Your Rights & Choices

  • Access or Edit: Request a copy or correct inaccuracies.
  • Delete: Request account deletion, subject to legal retention.
  • Restrict Processing: For certain data types or AI-based profiling.
  • Withdraw Consent: Without affecting prior processing.

To exercise any right, email us at legal@lawpatra.in. We will respond within 30 days.

11. Legal Compliance & Enforcement

We may share personal data if required by law, regulation, legal process (such as court order or tax law). We also retain the right to investigate suspected fraud or violations of our Terms & Conditions.

12. Changes to This Policy

We may update this Policy occasionally. Any significant changes will be announced via email or app notification. The revised Policy will indicate the new effective date. Continued use of Lawpatra after changes signifies consent to the updated terms.

13. Contact Us

For privacy-related inquiries, or to exercise your rights, feel free to reach out:
Email: legal@lawpatra.in